Job Description
What You Will Do
- Provide clinical product support to all end users, including on-site guidance and assistance during surgical procedures.
- Train surgeons and operating room staff, offering both clinical and technical support for operating the company's robotic arm applications, associated equipment, and instruments to ensure optimal placement and precision.
- Deliver ongoing in-services and customer education sessions for assigned accounts.
- Use proprietary software to prepare pre-operative CT scans for use with the RIO/Robotic Arm Interactive Orthopedic System, assisting surgeons with implant planning, sizing, and positioning.
- Troubleshoot and resolve product-related issues quickly and effectively to ensure high customer satisfaction.
- Collaborate with Sales and Marketing teams to increase product awareness, highlight clinical benefits, and build strong relationships with key surgeons and OR staff.
- Provide pr...
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