Job Description

Job Title : Associate Manager - Service Delivery

Location : Mohali/Bangalore

Position Type : Full-Time

Shifts : APAC & EMEA



Role Summary

:The Associate Manager is responsible for leading project-level service delivery, managing resources, and ensuring adherence to SLAs and KPIs. They support client engagement on project-related matters, drive operational improvements, and mentor team members. This role combines tactical leadership with elements of strategic planning to prepare for future managerial responsibilitie


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Key Responsibiliti


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    Project Delivery Leadershi     p: Lead and oversee successful delivery of IT service projects, ensuring alignment with scope, timelines, and budgets. Track and report progress using standardized dashboards and KP
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