Job Description
About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brands — from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments, and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India, the UK, Europe, and the US.
Why This Role Matters
As a Associate Manager : Customer Success in the Merchant Success Team, you will be responsible for interacting with and managing merchant accounts. You will leverage data to drive conversion improvements, provide key insights, and indirectly contribute to improving merchant GMV.
You will work closely with the Customer Engineering, ...
GoKwik is a growth operating system designed to power D2C and eCommerce brands — from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments, and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India, the UK, Europe, and the US.
Why This Role Matters
As a Associate Manager : Customer Success in the Merchant Success Team, you will be responsible for interacting with and managing merchant accounts. You will leverage data to drive conversion improvements, provide key insights, and indirectly contribute to improving merchant GMV.
You will work closely with the Customer Engineering, ...
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