Job Description

FIND YOUR 'BETTER' AT AIA

If you believe in better, we’d love to hear from you.

About the Role

Process new business, renewals, and change request from group policy holder as per stipulated benchmark and requirements.

1) Core Responsibilities

  • To process member enrolment for all customized policies.

  • This includes member enrolment, termination and change with quality checking.

  • To handle email correspondence between HK processing team and client within stipulated timeline to maintain client management.

  • Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

    • 2) Administrative Procedure Review

  • Assist in reviewing necessary documents and review procedures to enhance controls and effi...

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