Associate I, Master Data Management

An Entry Professional applies broad theoretical job knowledge typically obtained through advanced education.

Responsibilities typically include (core activities): All the below activities are monitored and guided by documentation and by an experienced team member to allow learning and growing

• Day-to-day ticket resolution as part of support provided globally through Workday and Service Now to Alcon associates and managers across countries and languages; ownership of requests: solving cases, updating systems, providing updates, following instructions in agreed standards and timeframes
• Act as first point of contact for questions from Alcon associates and managers and provide guidance on fundamental Payroll topics and issues
• Payroll: Process payroll changes, following global and local processes and compliance guidelines and maintain confidentiality of employee data
• MDM: Pro...