Job Description
- Supervise, train, and lead housekeeping staff including room attendants, housekeepers, and laundry personnel.
- Create work schedules, assign daily tasks, and monitor staff performance for operational efficiency.
- Conduct regular inspections to ensure guest rooms, public areas, and facilities meet cleanliness and hygiene standards.
- Maintain inventory of cleaning supplies and equipment; ensure timely procurement and proper usage.
- Respond promptly and professionally to guest requests and concerns related to housekeeping.
- Coordinate special guest requests (e.g., extra beds, cribs) with the front desk.
- Provide ongoing training to staff on safety protocols and industry best practices.
- Assist in developing and managing the housekeeping budget, optimizing resource allocation and controlling costs.
- Maintain accurate records and reports on room occupancy, maintenance issues, and staff performance.
- Ensure compliance wit...
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