Associate Hotel General Manager

Position Summary

We are seeking an experienced and dynamic Associate Hotel General Manager to help lead the hotel operations onboard for a world-class cruise operator. This strategic role supports the Hotel General Manager and is responsible for the seamless delivery of guest services, revenue generation, entertainment programming, and operational excellence across key hotel departments. You will also be the shipboard lead for integrating company-specific technology and driving sustainability and guest satisfaction across all touchpoints.

Key Responsibilities

• Direct day-to-day operations in the Guest Services, Rooms Division, Entertainment, and Onboard Revenue departments.


• Champion MedallionClass integration, empowering teams to improve the guest experience through tech-enhanced service.


• Lead quality assurance inspections to maintain high product and service standards.


• Manage event sched...