Job Description

About the Company



We are hiring Associates for an International Voice Profile at our Gurugram location.



About the Role



The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.



Responsibilities



  • Handle customer calls for international clients professionally and efficiently
  • Understand customer requirements and help them with best available options
  • Maintain high standards of communication and customer satisfaction
  • Adhere to process guidelines and quality parameters
  • Document customer interactions appropriately


Qualifications



  • Undergraduate/Graduate freshers are ...

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