Job Description

ibex is seeking an Associate Telecom Engineer to support Central Genesys cloud/telephony operations across IBEX Global contact centers. You will act as the primary contact for telephony inquiries, handling configuration, troubleshooting, and day-to-day operational challenges while collaborating with technical teams.

The role requires engineering background with telephony/VoIP knowledge, strong problem-solving skills, and flexibility to work night shifts as needed.

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