Job Description

Our client is an established infrastructure organisation responsible for the deployment operation, and maintenance of a nationwide connectivity network, supporting service providers and large scale developments across Singapore

Key Responsibilities

  • Attend to escalations from internal and external stakeholders
  • Attend to 24/7 NOC phone line and emails
  • Perform network monitoring and fault management
  • Manage network outage notifications to customers
  • Assist with daily SOC (Security Operations Centre) and IT monitoring duties
  • Coordination of operation activities
  • Layer 1 (fibre optic) network analysis and troubleshooting
  • Manage and respond to facility and security alarms
  • Timely response to incidents/ breaches within Central Office
  • Perform any other ad-hoc duties as per assigned by supervisors


Key Requirements

  • Minimum NITEC or Diplo...

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