Associate Engineer/ Data Center Support

Overview

We are looking for an Associate Engineer to ensure the operational excellence and technical reliability of our colocation services, translating complex data center requirements into seamless infrastructure support and high-quality technical solutions.

Job Purpose:

Demonstrate advanced proficiency in Data Center technologies, systems, standards, operations and procedures related to eHosting service. Administrate a regional data center and ensure proper monitoring and support provided to data center customers. Provide technical guidance and support to other Data Center staff in order to give efficient and proficient support to Data Center customers.

Responsibilities

• Ensure efficient and proficient support to Data Center customers (24/7).
• Ensure proper monitoring of all Data Center services and proper reporting for any abnormality or problems to concerned sections and management.
• Conduct regular i...