Job Description

FIND YOUR 'BETTER' AT AIA

If you believe in better, we’d love to hear from you.

About the Role

The Associate Director, Underwriting Technical Excellence & Innovation will serve as a subject matter expert (SME) in underwriting and new business, providing governance and driving innovation across allocated AIA markets.

This role combines technical excellence, governance and strategic enablement to deliver measurable improvements in customer experience, operational efficiency and risk management.

In addition, the role will champion innovative solutions and embed cutting-edge technologies such as Generative AI and Agentic AI to enable scalable, future-ready underwriting practices.

Roles and Responsibilities:

  • Define and maintain Group-level governance frameworks for underwriting and new business, including data standards, process guidelines, and technology principles, ensuring compliance and alignment with strategic o...

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