Associate Director, Salesforce, Private Wealth

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This position serves as a liaison between the business and technology. As the Salesforce Lead, you will be responsible for managing, implementing, and providing comprehensive support for the Private Wealth business. Although Salesforce will be the primary domain, managing and supporting other critical applications will be desired.

You will also serve as a point of escalation for any issues or concerns raised by Regional Branch Management, Leadership, and Advisor Teams. Your goal is to ensure exceptional technology support and adaptability across all branches. This role necessitates an in-depth understanding of business processes along with the skills required to enhance productivity, improve user experience, and drive business outcomes. Collaboration with BMO Technology & Operations, support teams, and vendors is essential in this position.

The key responsibiliti...