Associate Director, Process Improvement

Job Description:

- Deploy Process Discovery for the identified pool / tower / team

- Spearhead Continuous / Process Improvement projects

- Assess process complexity and implement standard & reliable frameworks to measure and improve Efficiency [Productivity & Capacity Utilization]

- Conduct Quarterly Assessments across teams to assess the OE Maturity penetration, work closely with the teams in creating 30/60/90 days action plans and improve the maturity as deemed required

- Build a strong working relationship with the stakeholders starting from Leads to Managers to OG, Tower & Cluster head and drive OE agenda through a strong Governance process

- Spearhead and lead improvement initiatives partnering with other OE team members and Automation COE team ably supporting deployment of cutting- edge leading technology solutions

Profile Description:

- Trai...