Associate Director of Sales (Rooms - Proactive)

Key Responsibilities of the Associate Director of Sales:

-Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised

-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution

-Delivers on plans and objectives where sales initiatives & hotel targets are achieved

-Manages the sales team fostering a culture of growth, development and performance within the department

-Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

-Builds and maintains effective working relationships with all key stakeholders

-Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance