Associate Director of Operations

Operations

Location

Cape Town, South Africa

Language

English

Description

Associate Director of Operations – Onsite – South Africa

Are you the type of leader who thrives in dynamic environments and excels in strategic decision-making? If you're driven by results and have a passion for nurturing talent, Concentrix South Africa is looking for you Join us as an Associate Director of Operations and lead our vibrant business to new heights.

About the Role:

As an Associate Director of Operations, you will own the operational performance, leading teams to deliver industry-leading customer service and achieve our business objectives. You will ensure that best practices are optimized across all work streams, managing budgets, and developing key account objectives. You'll also play a crucial role in supporting recruitment, training, quality, and engagement initiatives.

Key Responsibilities:

• Optimize operati...