Job Description

Associate Director – Learning & Development
Operations L&D Department
No lengthy intro here, let’s get straight to the details, Zepto speed.
Responsibilities, aka, what we’d like you to deliver :
●Own enterprise-wide learning strategy and capability architecture — aligning learning
interventions directly with business OKRs and long-term growth plans.
●Translate business goals into structured capability-building frameworks with
measurable outcomes across functions.
● Design and institutionalize competency frameworks with clear proficiency benchmarks
and capability roadmaps backed by skills-gap analytics.
●Establish robust learning governance through data dashboards tracking participation,
effectiveness, behavior change, ROI, and business impact.
● Move L&D from reporting to predictive insights — using analytics to influence productivity,
attrition, compliance, and performance outcomes.
● Drive impact measurement using structured frameworks (Kirk...

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