Associate Director Information Systems - Server and Virtualization

We are seeking a proven leader with deep expertise in Compute (WINTEL & Linux) and Virtualization (VMWare, Nutanix, Citrix) Infrastructure Operations. The ideal candidate will have a track record of driving innovation and operational excellence in the biotechnology or similarly complex industry. This role involves leading global, cross-functional teams, managing 24/7 infrastructure operations, and executing strategic transformation initiatives in a matrixed environment.

Key Responsibilities:

• Lead, develop, and mentor a high-performing team of server and virtualization managers and engineers.
• Define and manage operational metrics, SLAs, and performance standards.
• Oversee enterprise server infrastructure performance and availability.
• Manage critical incident response and root cause analysis.
• Implement and maintain server security policies and ensure regulatory compliance.
• Drive continuous improvement and autom...