Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

To lead and drive end-to-end business support strategy, ensuring operational excellence, strong stakeholder management, and achievement of business targets across banca partnership sales channels.

Roles & Responsibilities:
 

1. Leadership & Strategy

  • Provide strategic direction for Business Support functions across sales, operations, and servicing

  • Drive continuous improvement initiatives to enhance efficiency, turnaround time (TAT), and customer experience

  • Lead transformation, automation, and process optimization initiatives

  • Establish governance and ensure adherence to internal policies and regulatory standards
     

    • 2. Business & Sales Support Oversight

  • Oversee end-to-...

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