Associate Digital Customer Success Manager

# **Our Privacy Statement & Cookie Policy**This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization.* Develop and implement proactive, scaled digital programs and identify innovative solutions that will assist customers in obtaining maximum value from Thomson Reuters solutions.* Create automated and innovative nurture campaigns that drive the right messages to the right customers at the right time through channels including email, in-app, community, and customer-facing teams.* Use your deep understanding of the adoption challenges encountered by customers to inform all aspects of the programs you build.* Experiment with and leverage tools including AI, automation, customer insights, data, and content to improve customer outcomes and drive innovation.* Actively partner and align cross-functionally to ensure your customer programs and communication strategies align with touchpoints and interactions with other ...