Job Description
Responsibilities
- Design and develop visual performance dashboards for Corporate Services and Finance functions to monitor key service delivery metrics. Utilize tools such as Tableau, Power BI, and Smartsheet to create effective reporting solutions, ensuring data accuracy and integrity.
- Execute and implement automation solutions to enhance efficiency and reduce manual effort, leveraging tools such as Power Automate, Power Apps, Power Query, Tableau, Smartsheet, and SharePoint.
- Develop and maintain data pipelines, queries, and reports to support strategic decision-making, business operations, and ad hoc analytics requests.
- Collect, aggregate, and analyze data from multiple systems and data warehouses (e.g., Cvent, Concur, SAP) to provide actionable insights and drive process improvements.
- Support AI automation initiatives, including the maintenance of intake and AI self-service platforms like ServiceNow, while identifying opp...
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