Job Description

The Opportunity:

Entry level position; answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representative or supervisor.

Avantor is seeking an Associate for the Customer Services NA Team.

What we’re looking for 

Education: Undergraduate, Graduate, Diploma or Equivalent Work Experience required.

Experience: 0-8 years of Customer Service experience preferred.

Preferred Qualification:

  • Must demonstrate working knowledge of personal computer applications, such as Microsoft Word, Excel, Access and Outlook

  • Excellent customer service skills (friendly, courteous and helpful)

  • Excellent communication skills (grammar, voice, diction)

  • Strong customer orientation

  • Ability to evaluate customer needs, and respond with appropriate action/d...

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