Associate Customer Ops Specialist

Description and Requirements

Lenovo is not just another technology company. We make the technology that powers the world’s best ideas. We design tools for those who are driven by accomplishment. We are the company that powers the people who Do. The engine that helps them Do more. Do better. Do what’s never been done. And we are united in the quest to help our users defy the impossible. 
 

Activities for Chargeback Specialist:
Perform E2E process functions, including (but not limited to) daily reconciliation and balancing, daily, weekly and calendar month reporting under limited supervision. Represent Disputes and Chargebacks and provide follow up till resolution. Work with other Teams to create credits or debits, request re-routes, cancel orders, release orders. Daily Reporting and work with IT Support in case there are errors detected on daily process. Establish and maintain positive business relationships both internally and externally to promote...