Associate, Customer Acquisition

Job Title:

Associate, Customer Acquisition

Job Description

We are looking for a proactive and customer-focused Associate – Customer Acquisition to join our team. In this role, you'll be the first point of contact for prospective customers, helping to identify their needs, introduce relevant cloud-based solutions, and set the stage for long-term relationships.

Responsibilities

• Serve as the first point of contact for potential customers, creating a positive and professional first impression
• Engage with small and medium-sized businesses across industries to understand their goals and recommend suitable solutions
• Manage the early stages of the sales process from lead qualification to hand-off to solution specialists or partners
• Use tools like email, phone, video, and chat to communicate effectively and build strong customer connections
• Identify and qualify leads using methods like BANT (Budget, Authority, Need, Timeline)
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