Job Description

Associate Content Support Analyst

We are seeking an Associate Content Support Analyst to join our ExLibris team in Chennai, India. This is a fantastic opportunity to work with Alma Library Management System (Ex Libris). The Technical Support Analyst provides quality and efficient service to our customers. In this role,you’lldive into complex technical challenges, working with SQL databases and cloud environments to support our global customers.

About You

  • Bachelor’s Degree holder in relevant field (MLIS, Information Systems, Industrial Engineering)

  • Must have minimum 1 year experience in technical customer service.

    • It would be great if you also had… 

  • Familiarity with Research Office practices & Digital library experience
  • Familiarity with librarianship practices/information science – cataloguing, classification, search, and referencing
  • SQL experience

    • What Will You Be Doing in This Role...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to Clarivate today.

    Submit Application