Job Description
Job Title: Associate - Collections
Location: Mumbai
Working Hours: 11:00 PM - 8:00 PM
About the Role
We are seeking a proactive and detail-oriented Collections Associate to join our team in Mumbai. This role involves hands-on involvement in the end-to-end collections process and offers exposure to credit control, risk assessment, and customer relationship management in a professional B2B environment.
Key Responsibilities
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Conduct regular follow-ups with sellers and buyers for outstanding payments via calls and emails
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Track shipments and align collections with delivery milestones
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Convert outstanding receivables into effective Promises to Pay (PTP)
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Identify potential risks and escalate issues to relevant stakeholders in a timely manner
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Ensure adherence to internal compliance and collection protoco...
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