Associate Collections

Position Overview

We are seeking a highly motivated and results -oriented Collection Specialist to join our call centre team. The Collection Specialist will be responsible for contacting customers and clients to collect outstanding payments and resolve delinquent accounts. The ideal candidate should possess excellent communication skills, strong negotiation abilities, and the ability to handle challenging situations with professionalism. The Collection Specialist will play a vital role in ensuring the timely and successful recovery of outstanding debts, maintaining customer relationships, and contributing to the overall success of our organization

Role and Responsibilities

o Contact customers and clients via phone calls and emails to collect outstanding payments and resolve delinquent accounts.

o Utilize effective negot...