Job Description
Overview
Associate Cloud Support Analyst Location: São Paulo, Brazil Work Arrangement: Hybrid – 5 days per week in office during training; 2–3 days per week once training is complete
About This Role Are you early in your career and ready to grow in the world of open-source technology? Hyland is looking for a curious, motivated Associate Cloud Support Analyst to join our Alfresco support team in São Paulo. This role is designed for new graduates, career switchers, and early-career talent who are excited to learn by doing. A formal technical degree isn't required — what matters most is your drive to solve problems, your willingness to dig in, and your ability to communicate clearly in English. You'll gain hands-on experience working alongside developers, R&D, and technical experts, building a strong foundation for a long-term career in technology.
Your Role Responsibilities? Here's What You'll Do.
Troubleshoot and resolve customer-reported issues related to Alfresco and o...
Associate Cloud Support Analyst Location: São Paulo, Brazil Work Arrangement: Hybrid – 5 days per week in office during training; 2–3 days per week once training is complete
About This Role Are you early in your career and ready to grow in the world of open-source technology? Hyland is looking for a curious, motivated Associate Cloud Support Analyst to join our Alfresco support team in São Paulo. This role is designed for new graduates, career switchers, and early-career talent who are excited to learn by doing. A formal technical degree isn't required — what matters most is your drive to solve problems, your willingness to dig in, and your ability to communicate clearly in English. You'll gain hands-on experience working alongside developers, R&D, and technical experts, building a strong foundation for a long-term career in technology.
Your Role Responsibilities? Here's What You'll Do.
Troubleshoot and resolve customer-reported issues related to Alfresco and o...
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