Job Description

Responsibilities and Duties:

  • Perform day to day CRM related activities, including verifying, validating, and cleansing of the data
  • Responsible for maintaining and administering the clients and contacts records within the CRM and other databases
  • Perform basic secondary research from Google, LinkedIn, and a number of online databases provided by the client to validate and retrieve correct details of the client contacts and accurately update on CRM
  • Working on various reports and ad-hoc tasks as and when required or as per the schedule assigned
  • Responsible for responding client e-mails, calls and meet all assigned SLA’s
  • Actively participate in the team meetings, company offered training, development programs and other initiatives taken by the company
  • Required Skills/Abilities:

  • Basic research & analytical skills and understanding of general research methodology
  • ...
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