Job Description

Job Description Position Title, Responsibility Level

Associate

Function

Healthcare

Reports to

Assistant Manager

Permanent/ Temporary

Permanent

Span of Control

Individual Contributor

Location Kochi, India

Basic Function - Work Type - Back office

  • Search for claims related documents in different systems, create a case, attach the documents to the cases created
  • Determine if case can be resolved or must be forwarded to a Subject Matter Expert (SME)
  • Once the case is received from SME, action cases as guided by the SME
  • Generate letter and send it to the customer

Essential Functions- Navigate through multiple system / applications for data gathering

  • Proficiency with computer skills (navigating multiple systems and keyboarding)
  • Understand the goals and standards to ensure that quality and pr...

Ready to Apply?

Take the next step in your AI career. Submit your application to EXL today.

Submit Application