Job Description

Associate, AML Compliance KYC (Burmese Bilingual), Tokyo, Japan

Role Responsibilities

We’re seeking for an Associate, Know Your Customer (KYC) Specialist in Western Union Digital Customer Verification Team, based in Japan. In this role, you will be a part of a highly engaged team who responds to the need of Western Union to comply with regulations that require the identification of regular online service consumers. It is a part of the Know Your Customer (KYC) program.

  • Support WesternUnion.com consumers in Japan with their digital identity verification process.
  • Providing email and phone support to consumers with the digital identity verification process.
  • Help look for ways of improving customer experience and make recommendations on potential process improvements ideas.
  • Ability to multitask using multiple tools and work independently as needed.
  • Meet strict deadlines, consistently and successfully meet performance metric...

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