Associate - Air Freight

Job Title: Associate – AFR

Job Location: Manila

In this role, you will have the opportunity to work upon one or more back-end services for the Air freight service line, supporting countries, regions, or global and ensuring timely and accurate completion of tasks/target assigned. You will be part of a larger team, sharing best practices & working upon the services with continuous improvement approach.

Key Responsibilities:

· To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.

· Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.

· Operate on the services according to the shifts, countries, or regions aligned.

· Deliver a high level of service quality through timely and accurate completion of services.

· Collaborate with colleagues within the business to identify solut...