Job Description

Job Responsibilities

Account Maintenance & Operations

  • Ensure timely and accurate processing of new account openings, in compliance with regulatory, KYC, and internal documentation requirements

  • Perform account maintenance activities, including updates, amendments, and closures, ensuring data integrity across systems

  • Review and validate account documentation to ensure completeness and adherence to policies

  • Identify and escalate discrepancies, risks, or compliance concerns promptly

  • Support continuous improvement initiatives to streamline processes and enhance efficiency

    • Client Servicing & Relationship Support

  • Deliver a high standard of client experience, ensuring requests are handled accurately and within agreed service levels

  • Proactively identify opportunities to improve client satisfaction and service delivery

    • AI & Automation Enablement

  • Operate ...

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