Associate Account Manager

About The Role

Buildfire is seeking a motivated and customer-oriented Associate Account Manager to join our growing Commercial Team. In this role, you’ll support a portfolio of customers by helping them stay engaged, successful, and retained on the Buildfire platform. You’ll work closely with Customer Success, Support, and senior Account Managers to deliver a great customer experience and identify opportunities for growth over time.

This is an excellent opportunity for someone early in the early stages of their account management career who wants to develop strong SaaS customer-facing skills in a fast-paced environment.

This is a remote position based in Canada .

What You’ll Do

• Support a portfolio of customers, serving as a key point of contact for day-to-day needs and questions.
• Build strong relationships with customer stakeholders through regular check-ins and proactive communication.
• Help mana...