Associate, Account Management

Essential Functions/Core Responsibilities

• Oversees the implementation of analytic and process improvement activities for smaller accounts and/or lines of business within a larger, more complex account in conjunction with business unit and support groups
• Leads a team of Associate Analysts, Analysts, or Sr. Analysts to deliver high quality analysis and clear recommendations that create value for clients. Oversees the delivery of consultative recommendations to clients, drawing from information captured from the team and leveraging prior experience
• Ensures consistency of approach, quality of insight and accuracy of delivery across programs
• Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement
• Provides technical guidance, answering questions, strategizing analytical framework and work plan ...