Assistant Vice President, Operational Learning & Performance

Job Description

Work Model: Hybrid
Reports to: Vice President, Shared Services / Canadian Operations

Sun Life Canada is on an exciting journey of innovation and transformation to deepen our commitment to our purpose – “To help (12M+) Clients achieve lifetime financial security and live healthier lives”. 

Sun Life Canada Operations includes a team of over 5,000 dedicated team members across Canada and SL Global Solutions in Asia. We support client onboarding, processing and service delivery across Sun Life’s Canadian business units – Health, Group Retirement Services, Retail Advice & Solutions and Sun Life Global Investments. The team handles over 160 million interactions with Clients, plan sponsors and advisors annually.

Role Purpose

The Assistant Vice President, Operational Learning & Performance (OLP) leads a team of ~80 employees across Canada and Asia. They are accountable for enabling Canadian Operati...