Assistant Site Manager

Cheltenham, VIC

About the Role

We're looking for an experienced and motivated Assistant Site Manager to support the Site Manager in leading a high-performing employment services team.

In this role, you'll help coach and develop staff, monitor site performance, support day to day operations and ensure our customers receive high quality, professional service. You'll also manage a small caseload while working closely with the Site Manager to achieve strong outcomes for both our team and our job seekers.

Your responsibilities will include:

• Coaching and supporting team members to achieve performance and compliance goals.
• Leading the team with a strong focus on outstanding customer service.
• Assisting with staff training and development.
• Monitoring site performance and identifying opportunities for improvement.
• Supporting the implementation of operational and organisational changes.
• Managing ...