Job Description


Job Req Number:
Time Type: Full Time

Job Description: 

  • Perform defined and assigned customer and non-customer facings support activities on behalf of the Account Owner.
  • Identify and communicate issues / challenges with the respective Account Owner.
  • Completing assigned tasks according to deployed documentation for the enrolled accounts in scope.
  • Established communication with the Account Owners, Stakeholders and globally located departments.
  • Updating documentation related to the product provided process.
  • 1st level support for the queries related to the data quality in specific reports.
  • Working on problems/projects from moderately to considerable complex scope.
  • Proposing improvements/optimizations of performed processes and its implementation once agreed with the supervisor
  • Providing trainings to other team members. Buddy for newcomers.
  • Sharing his/her point of view regarding perfo...
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