Job Description
Job Description
Your primary responsibility will be to provide a management support to the Horticultural team, with customer service at the forefront of everything you achieve.
Working closely with the Plant Manager to help the Garden Centre to succeed.
Main duties and responsibilities:
- Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
- Train and monitor your team to ensure that stock is cared for appropriately
- Co-operate fully with line management and product managers
- Take responsibility for the whole department in the absence of the manager
- Ensure all queries and complaints are handled with courtesy and referred where necessary to the manager and product manager
- Customer Service expectations are exceeded
- Sales opportunities are generated through interaction with customers
To be successful in this rol...
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