Job Description

We're Hiring || Assistant Manager – Operations

  • Location: Kolkata
  • Process: International E-Commerce
  • Working Days: 5 Days a Week
  • Shifts: Rotational

What We're Looking For:

  • Experience in Operations Management (BPO/Customer Experience preferred)
  • Strong people management and stakeholder management skills
  • Excellent communication and analytical abilities
  • Ability to drive team performance, productivity, and customer satisfaction
  • Experience in handling KPIs, coaching, and process improvements

Why Join Teleperformance?

  • Global career opportunities
  • Dynamic and inclusive work culture
  • Continuous learning & leadership development
  • Competitive salary and employee benefits

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