Job Description

At M&S, we’re accelerating our online growth and transforming how we deliver seamless omnichannel experiences. As an Assistant Operations Manager – Dropship, you’ll play a key role in onboarding and managing third-party brands, helping expand our digital offering and enhance the customer journey.

Sitting within Online Operations, this role is central to scaling our Dropship model, bringing new suppliers onto M& and ensuring a smooth, high-quality experience from launch through to BAU.

This 12-month maternity cover (until September 2027) is a fantastic opportunity to gain exposure to end-to-end ecommerce operations in a fast-paced, evolving environment.

What you’ll do

Your key accountabilities will include:

  • Support the onboarding of new dropship suppliers, managing the journey from initial setup through to launch on M& 
  • Assist in managing supplier critical paths, ensuring all milestones are met ahead of go-live 
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