Job Description
Urgent Hiring | Assistant Manager – Operations (International Voice Contact Center) | Bangalore & Hyderabad
A leading organization is hiring Assistant Manager – Operations for its International Voice Contact Center .
Interviews will be conducted on 10th or 11th July at the Gurgaon office.
Only candidates who are available to attend the interview in person on these dates should apply.
Locations: Bangalore & Hyderabad
Key Responsibilities:
- Lead and manage a team of Customer Service Representatives to achieve operational and quality targets.
- Conduct regular team huddles, performance reviews, coaching, and feedback sessions.
- Foster a positive, high-performance work environment focused on employee engagement and development.
- Monitor daily contact center operations, ensuring adherence to
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