Job Description
Role; Assistant Manager - Operations
Location; Alabang, Muntinlupa City
Mode: Work from office
JOB PURPOSE:
The Assistant Manager - Operations will help build a well-developed and high-performing team that works together collaboratively. Collaborate with the team to ensure the account is providing consistently excellent products and service. He / She set daily Team Leaders objectives and schedules to achieve and exceed account productivity and goals. He/she also tackles operational issues in an effective and professional manner.
Non-Negotiable skills/experience
Years of Experience:
At least 2+ years of AM experience preferably with Email Management & Chat or Case/Ticketing
Must have a client management experience
Skills:
Day-to-day operations management of around up to 75 FTE with 6 to 7 TLs
Drive employee retention & engagement
Client Management
It is our policy to provide equal employment opportunities to all individuals based on job-related q...
Location; Alabang, Muntinlupa City
Mode: Work from office
JOB PURPOSE:
The Assistant Manager - Operations will help build a well-developed and high-performing team that works together collaboratively. Collaborate with the team to ensure the account is providing consistently excellent products and service. He / She set daily Team Leaders objectives and schedules to achieve and exceed account productivity and goals. He/she also tackles operational issues in an effective and professional manner.
Non-Negotiable skills/experience
Years of Experience:
At least 2+ years of AM experience preferably with Email Management & Chat or Case/Ticketing
Must have a client management experience
Skills:
Day-to-day operations management of around up to 75 FTE with 6 to 7 TLs
Drive employee retention & engagement
Client Management
It is our policy to provide equal employment opportunities to all individuals based on job-related q...
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