Job Description
JOB SUMMARY
NIGHT MANAGER – Be the Hero of the Night Shift
Ready to lead while the city sleeps? We’re looking for a Assistant Night Manager who can keep the vibe calm, the service sharp, and the guest experience seamless. This role is all about leadership, confidence, and creating mind-blowing service moments our guests will remember.
What you'll be doing
Running the show overnight — making sure everything flows, from check-ins to security. Handling payments, cash drops, and following audit procedures like a pro. Keeping an eagle eye on hotel safety and security — your radar is always on. Jumping in where needed: mail, messages, room updates, lost property — all handled fast and with care. Being the go-to for guest questions, feedback, or concerns (even the tricky ones). Working with Sales, Reservations, and Housekeeping to keep everyone in sync. Coaching an...
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