Job Description

  • Responsibilities:- Develop training materials (manuals, guides, videos, and online courses) for new hires and existing employees. All training material to be signed off by the UK stakeholders.
  • Conduct onboarding sessions for new team members, covering company policies, eCommerce systems, and tools.
  • Design role-specific training.
  • Evaluate training effectiveness through assessments, feedback, and performance metrics.
  • Identify skills gaps and recommend relevant training programs to close those gaps.
  • Collaborate with department heads to ensure training aligns with organizational goals.
  • Product Knowledge
  • Role: Ensure that all employees have deep knowledge of products sold through the eCommerce platform.
  • Responsibilities:- Train and support teams on the features, specifications, and benefits of each product.
  • Stay up to date with product updates, changes, and incorporate them into training materials.
    • ...

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