Assistant Manager Soft & Technical

Key Responsibilities

1. Floor Management Operations

• Supervise daily housekeeping and cleaning operations on assigned floors.
• Monitor pantry services and ensure timely replenishment of supplies.
• Coordinate pest control schedules and ensure compliance with health and safety standards.
• Inspect floors regularly to maintain a high standard of cleanliness and orderliness.

2. Team Supervision and Training

• Manage a team of housekeeping staff, pantry boys, and other support staff.
• Conduct regular team briefings and provide necessary training.
• Ensure proper shift management and deployment of resources.

3. Vendor Coordination

• Liaise with external vendors for maintenance and soft service supplies.
• Ensure vendor performance aligns with agreed service levels.

4. Client and Stakeholder Interaction

• Address client queries and complaints promptly and e...