Job Description

Mulberry is a British lifestyle brand that values quality, design and sustainability. The company is B Corp certified and upholds honesty, dynamism and community spirit.

Responsibilities

  • Partner with the Store Leader to build a high‑performing, diverse team where everyone feels valued, respected and included.
  • Encourage dynamic discussions and invite ideas and different perspectives to drive creativity and collaboration.
  • Create a culture that embraces honest feedback, gives praise, shares successes, and coaches and challenges the team.
  • Nurture a welcoming and fun environment for customers and teammates.
  • Deliver an engaging and memorable customer experience, inspiring the team to do the same.
  • Use local cultural connections and product knowledge to excite customers.
  • Develop and maintain key customer relationships using in‑store CRM tools.
  • Show commitment to driving business results.
  • <...

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