Job Description
- Managing a team of 10- 15 people.
- Responsible to deliver on Service Level Agreements.
- Good understanding of the US HRO and Pre Payroll Activites.
- Managing a team engaged in transaction processing and query resolution through a case management tool.
- Able to provide guidance and lead the teams.
- Performance management- succession planning for business units.
- Employee Engagement and Initiatives- Improve Morale and productivity.
- Employee Retention-Strategies to improve employee retention.
- Training & development-training need analysis based on the appraisal and training coordination.
- Works closely with transition team and ensure implementation of HR projects.
- Responsible for data integrity in HR systems.
- Implements best practices and supports the delivery of HR processes at the business unit / area.
- Identifies gaps, proposes and implement changes necessary to cover risks.
- Acts as t...
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