Job Description
Job Description
- Oversee daily operations of the all-day dining outlet, ensuring smooth service delivery and adherence to operational standards
- Supervise, train, and mentor outlet staff, including servers, kitchen personnel, and support staff, whilst fostering a positive work environment
- Maintain exceptional guest service standards and ensure guest satisfaction through regular interaction and feedback management
- Monitor and control food and beverage costs, inventory levels, and stock rotation to optimise profitability
- Ensure compliance with health, safety, and hygiene regulations, conducting regular inspections and audits
- Manage reservations, table allocations, and guest flow to maximise outlet capacity and revenue
- Prepare and analyse operational reports, including sales figures, labour costs, and performance metrics
- Implement and maintain quality assurance procedures for food presentation, taste, and ...
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