Assistant Manager-Operations

Assistant Manager - International Voice Process

Skills: Work experience in International Voice Process, Team Management, Performance Management

Experience: 06 to 10 years

Job Location: Trivandrum

Job Requirement:

• Good work experience in International Voice Process
• Excellent communication and team management skills
• Minimum 2 years of experience in working as Team lead.
• Good knowledge about contact centre metrices
• People Management (KRA & Appraisal handling experience)
• Stakeholder Management, Performance Management, Attrition handling
• Flexible to work in rotational shifts.

88435 | Customer Services & Claims | Professional | Non-Executive | Allianz Services | Full-Time | Permanent

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